Rise Technical Recruitment
Customer Support Manager
Job Location
Leamington Spa, United Kingdom
Job Description
Service Manager
Leamington Spa (some site travel)
£50,000 - £60,000 + Monday to Friday + Uncapped Commission/Bonus + Company Car + Pension + Holidays + Progression + Training
On offer is a fantastic opportunity to take the next step in your career as a manager working autonomously to lead a large team and showcase your skills.
This role provides the chance to work for a company that will provide you with excellent training and progression opportunities.
This company have been established for over 50 years and are a leading distributor that operate UK wide and has an excellent reputation.
As the Service Manager you will be responsible for leading and ensuring the management and support of both Service Engineers and Technical Helpdesk support. You will schedule engineering work, resolve customer issues, conduct customer visits, mentor staff, manage and conduct sales, manage quality issues.
In addition, this role offers excellent earning potential through an uncapped commission-based bonus.
The Role
Managing a team up to 36 headcount.
Support machine sales and deliver engineering sales.
Supporting engineers with customer issues.
Visiting customers and resolving issues.
Compiling reports to resolve issues.
Scheduling workloads.
Mentoring staff.
Arranging staff training.
The person
Service Manager/ Customer Support Manager/ Fleet Manager / Operations Manager/ Workshop Manager or similar backgrounds all considered
Experience overseeing either field-based Technicians, Engineers or Fitters would be advantageous
Experience working in Machine Tools is desirable
Strong understanding of commercial principles.
High level of customer support and engagement.
Engineering background is beneficial.
Full UK Driving License with no more than 6 points.
Reference Number: BBBH(phone number removed)
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Edward Magromallis at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates
Location: Leamington Spa, GB
Posted Date: 12/24/2024
Leamington Spa (some site travel)
£50,000 - £60,000 + Monday to Friday + Uncapped Commission/Bonus + Company Car + Pension + Holidays + Progression + Training
On offer is a fantastic opportunity to take the next step in your career as a manager working autonomously to lead a large team and showcase your skills.
This role provides the chance to work for a company that will provide you with excellent training and progression opportunities.
This company have been established for over 50 years and are a leading distributor that operate UK wide and has an excellent reputation.
As the Service Manager you will be responsible for leading and ensuring the management and support of both Service Engineers and Technical Helpdesk support. You will schedule engineering work, resolve customer issues, conduct customer visits, mentor staff, manage and conduct sales, manage quality issues.
In addition, this role offers excellent earning potential through an uncapped commission-based bonus.
The Role
Managing a team up to 36 headcount.
Support machine sales and deliver engineering sales.
Supporting engineers with customer issues.
Visiting customers and resolving issues.
Compiling reports to resolve issues.
Scheduling workloads.
Mentoring staff.
Arranging staff training.
The person
Service Manager/ Customer Support Manager/ Fleet Manager / Operations Manager/ Workshop Manager or similar backgrounds all considered
Experience overseeing either field-based Technicians, Engineers or Fitters would be advantageous
Experience working in Machine Tools is desirable
Strong understanding of commercial principles.
High level of customer support and engagement.
Engineering background is beneficial.
Full UK Driving License with no more than 6 points.
Reference Number: BBBH(phone number removed)
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Edward Magromallis at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates
Location: Leamington Spa, GB
Posted Date: 12/24/2024
Contact Information
| Contact | Human Resources Rise Technical Recruitment |
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