ITC Infotech India Ltd

Site Reliability Engineer - Incident Management

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Job Location

bangalore, India

Job Description

Job Description : - Partner with application developers and solution architects to ensure services are built for scale and performance. - Lead setting service-level objectives, agreements and indicators (SLOs, SLAs and SLIs) for the underlying service by collaborating with Application Development, Product and Business Owners. - Design, Develop and create Scripts/Software/Tools that will improve the reliability of systems in Production including fixing issues, responding to incidents and taking on-call responsibilities. - Improve the overall resilience of a system and provide visibility to the health and performance of services across all applications and infrastructure. - Improve service performance metrics like latency, page load speed and ETL and help proactively identify performance issues across the system. - Implement monitoring solutions, create Dashboards and Alerts based on four golden signals of SRE providing single source to determine the overall performance and availability of the services they support. - Writing, updating, and using documentation, including runbooks/playbooks. - Automating work including infrastructure needs, testing, failover solutions, failure mitigation, and much more. - Using Chaos Engineering to test what you build under real-world conditions. - Spread information across DevOps and business teams encouraging a blameless culture focused on workflow visibility and collaboration. - Root-cause analysis complex problems involving multiple parties, networks, hardware, and software that relate to scaling and performance. - Services as technical owner to ensures delivery for SRE initiative. - Performs deliverable reviews and coaches\' team in area of expertise in SRE. - Provide continuous competitive and best-practices research, leverage industry resources and market trends, and liaise with internal stakeholders. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 12/26/2024
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ITC Infotech India Ltd

Posted

December 26, 2024
UID: 4965040508

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