Operations Manager - Leading Timber Importer

Are you a dynamic leader eager to make a meaningful impact?

Do you have the operational expertise to take charge of terminal operations across GB and Ireland for a global timber innovator and sustainability leader?

Can you ensure seamless day-to-day performance while driving exceptional service delivery to our customers?

This is your chance to thrive in a role that demands responsibility, fosters innovation, and rewards results. Are you ready to step up and lead?

Role Info:

Operations Manager
Cirencester, GL7, with Occasional Travel to GB and Ireland & Hybrid Flex
Competitive Salary
Plus, Excellent Benefits Package including: Generous pension scheme, private health / dental cover, life assurance and health insurance + group bonus scheme
Holidays: 25 days per year plus 8 statutory holidays + scheme to buy a further 5 days

About Us:

We are part of the Södra Group, in our world, everything starts with the forest. Some see a forest. We see a source of renewable raw material, climate benefits, long-term economic growth and Swedish innovativeness that will never stop growing.

We are the UK and Ireland's leading distributor of planed strength graded softwood and engineered wood products to the roof truss, timber frame manufacturing and timber and builders' merchant sectors with 35 staff and a turnover of £200m.

Södra's Group strategy focus until 2025 is to create profitable and sustainable growth in an ever-changing world. We will continue to develop our existing products, but also increase our focus on processing, innovation, resource-efficiency, our customers, and market, and maximise value from digitisation.

Sustainability and profitability go hand in hand when we develop climate-smart solutions along the entire value chain – from forest to customer.

We have won many awards for our products and services and pride ourselves on our professional and personal approach.

The Operations Manager Role:

As Operations Manager, you will oversee and manage the day-to-day activities of our terminals across GB and Ireland, ensuring smooth and efficient operations. You will lead and support the Operations Executives, helping them achieve operational targets and deliver products to customers effectively.

In this role, you will also manage key external relationships critical to the business, including terminals and carriers. A strong understanding of the company's ERP and QMS systems is essential, as you will ensure these systems integrate seamlessly with operational procedures to drive performance.

Key Accountabilities - Deliver operational excellence with precision, professionalism, and impact.

+ Team Leadership: Oversee the Ops Exec team, ensuring seamless internal and external coverage.
+ Terminal Coordination: Manage outbound performance, including stock management, processing, and loading.
+ Compliance Oversight: Ensure adherence to procedures with all service partners.
+ SLA Management: Set and monitor service level targets to achieve consistent results.
+ Cost and Revenue Control: Oversee processing activity budgets and expenditure approvals.
+ Invoice Authorisation: Approve haulage-related invoices with accuracy and diligence.
+ Operational Standards: Maintain and enforce SOPs within outbound operations.
+ Stock Management: Supervise terminal stock-taking programs and ensure accuracy.
+ Team Support: Provide coverage for Operations Executives as needed.
+ Financial Reporting: Manage delivery cut-offs for month-end and year-end finance processes.
+ Compliance Reporting: Ensure completion of CAR processes for outbound operations.
+ Internal Communication: Participate in Internal Comms Group meetings, sharing insights and feedback.

About You:

+ Thorough knowledge of Operations Management preferably relevant to our industry
+ Hold a background in operating ERP systems
+ Excellent inter-personal skills
+ Determination to define change and see it through
+ The ability to adapt to changing circumstances and navigate unexpected challenges
+ Excellent analytical and decision making skills
+ Organised with unmatched problem solving

What's on Offer:

+ Competitive remuneration package
+ Company contributory pension scheme
+ Company Health and Dental Plan
+ Permanent Health Insurance
+ Life Assurance
+ Participation in the Group bonus scheme
+ 25 days annual leave per year plus bank holidays – with the opportunity to buy up to an additional 5 days

Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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