Network Support Engineer - Cisco/Juniper

Key Responsibilities : Network Support and Troubleshooting : - Independently troubleshoot and resolve complex network issues. - Analyze network performance, identify bottlenecks, and implement solutions. - Perform proactive monitoring and maintenance of network devices. - Conduct root cause analysis for network outages and incidents. - Participate in 24/7 on-call support as required. Network Configuration and Management : - Configure and manage network devices, including routers, switches, firewalls, and load balancers. - Implement network security policies and procedures. - Perform network capacity planning and optimization. - Deploy and maintain network infrastructure components. Network Security : - Monitor network security and implement security best practices. - Respond to security threats and vulnerabilities. - Conduct regular security audits and penetration testing. Vendor Management : - Coordinate with network vendors to resolve issues and obtain technical support. - Evaluate and select network hardware and software solutions. Qualifications and Experience : - Bachelor's degree in computer science or a related field. - 5 years of hands-on experience in network engineering and support. - Strong understanding of networking protocols (TCP/IP, IP routing, switching, VLANs, VPN, QoS). - Proficiency in Cisco, Juniper, Fortinet, Palo Alto, and F5 technologies. - Experience with network management tools (SolarWinds, Nagios, Zabbix, Zenoss). - Knowledge of network security concepts and practices. - Excellent troubleshooting and problem-solving skills. - Strong communication and interpersonal skills. - Certifications (CCNA, CCNP, CCIE, Palo Alto, F5, Fortinet) preferred. Additional Skills : - Experience with network automation and scripting (Python, Ansible, etc. - Knowledge of cloud networking (AWS, Azure, GCP). - Understanding of network virtualization technologies (SD-WAN, SDN) (ref:hirist.tech)

Location: kolkata, IN

Posted Date: 12/27/2024