IT Support Technician

· Installing and configuring computer hardware, cabling, software, systems, networks, printers, and scanners · Monitoring and maintaining computer systems and networks · Responding in a timely manner to service issues and requests · Repairing and replacing equipment as necessary · Testing new technology · Deploy new software and upgrade existing software when required · Support factory and warehouses in terms of all IT needs · Ensure tickets are dealt with and closed in accordance with standard operating procedure · Set up applications, e-mail and equipment for users · Replace computer/IT equipment in accordance with life cycle · Train users as and when needed · Conduct scheduled maintenance · Basic programming · Do minor repairs on equipment · Obtain quotations for IT equipment and raise PO for approval · Maintain asset register · Adhere to POPI, IT policies and procedures · Liaise with service provider when required · Carry out all duties/tasks delegated by the Senior IT Administrator Assist Senior IT Administrator with the implementation of projects Education NQF level 4/5, Matric with Maths above 60% A certification, Microsoft certified IT professional certification, Cisco certified network associate certification, International information systems security certification consortium certification Skills Strong communication skills A working knowledge of IT operating systems, particularly Windows, online Exchange and Hands on experience of installing IT hardware and software Experience 2-4 years experience in IT position

Location: eThekwini, ZA

Posted Date: 1/7/2025