IT Administrator

Company established in the household textile industry is looking for a suitable candidate for an IT Administrator role. Based in Jacobs, Durban. Key Responsibilities Conduct network troubleshooting to segregate and identify general network problems Manage daily backup Set up IP phones on the PABX system Monitor network and internet to ensure optimal performance (switches/firewall) Maintenance and troubleshoot all hardware and software issues Create and maintain network users and permissions Office 365 e-mail set up for users Create technical support documentation for systems and applications Work with suppliers to improve IT infrastructure Deploy new software and upgrade existing software Server management (DNS/DHCP/AD Services) Manage and maintain UniFi access controllers Support factory and warehouses in terms of all IT needs Ensure tickets are dealt with and closed in accordance with standard operating procedure Set up of all IT requirements as per new user form for new users Replace computer/IT equipment in accordance with life cycle Train users as and when needed Conduct scheduled maintenance Where able, do minor repairs on equipment Obtain quotations for IT equipment and raise PO for approval Maintain asset register Adhere to POPI, IT policies and procedures Liaise with service provider when required Carry out all duties/tasks delegated by the IT Manager Assist IT Manager with the implementation of projects KPA's Assist users with technical problems Maintain a healthy IT system Assist in business IT needs Education NQF level 4/5, Matric with Maths above 60% A certification, Microsoft certified IT professional certification, Cisco certified network associate certification International information systems security certification consortium certification Skills Strong communication skills A working knowledge of IT operating systems, particularly Windows, online Exchange and Hands on experience of installing IT hardware and software Experience 2-4 years experience in IT position

Location: eThekwini, ZA

Posted Date: 1/7/2025