Partner Relations Manager (Telecoms Procurement Manager)

Key Performance Areas: - Procurement 30% - Partner Relations Management 20% - SLA & Credit Management 10% - Stakeholder Management - Legal Compliance 10% - Cost Savings - Supplier Changes 15% - Cancellations 15% Competency Requirements for Position Knowledge: - Product knowledge of Ethernet, MPLS and Internet data solutions - Knowledge of ISP/data solution providers and markets across Africa - Basic knowledge of telco regulations and legislation in various countries Skills: - Basic Cost-Accounting skills - Excellent written and verbal communication skills - Ability to build collaborative relationships with vendors for competitive advantage - Basic Cost-Accounting skills - Report Writing skills - Intermediate skills in Microsoft Office (Word, Excel, Outlook, and PowerPoint) Behavioral: - Strong negotiation skills - Strong Business Acumen - Analytical skills - Accurate, attention to Detail - Deadline driven - Planning and Organisational skills - Initiative - Ability to prioritize - Problem-solving skills - Stress tolerance - Team player Minimum Qualification: - Bachelors degree in commerce, supply chain or related tertiary qualification - Project management or service delivery background advantageous Minimum Experience: - 5 years’ experience in telecommunications industry, data networking products (MPLS, Ethernet, WAN, etc.). - Experience in procurement from international suppliers, predominately in Africa and Middle East (preferable) Other Requirements: - Valid passport - Willing to travel internationally on an ad hoc basis - Prepared to work overtime, if required Job Grade: - D1 Key Stakeholder Relationships Internal - Finance - Procurement - Operations - Sales - Project Managers - Quality Assurance - Contract Manager. External - Customers - Vendors/Suppliers - Attorneys Key Performance Areas & Indicators Procurement - Request Pricing for all access sourcing to meet client requirements - Within 48 hours - Ensure services are sourced and negotiated at market-related prices or less. - Drive Big Deal spreadsheet and work with the company to provide final pricing. - Ownership of Pricing. - Negotiate further discounts, based on Qualified requests and obtain official quotes for all requests at 100% probability - Within 48 hours. - Fully engage with Commercial Manager to confirm any technical requirements, SLA and delivery lead times for all qualified requests. - Analyze and compare local access pricing received against existing price books. Partner Relations Management - Work with suppliers, ensuring open and transparent communication of supplier feedback. - Effective cooperation between parties. - Develop, review, and refine supplier score cards and procedures. - Performance metrics. - Conduct Supplier reviews based on Score cards and implement PIP where needed. - Supplier of scorecards. - Leverage score card analytics to make data-driven decisions and recommendations to stakeholders and leaders. - Corrective action implemented. - Manage and resolve supplier escalations from internal departments. - Accurate, timely identification of potential risks. - Responsible for resolving Supplier invoice holds and payment issues from suppliers - Assist the Finance Department SLA & Credit Management - Ensure SLA criteria including penalties are in place with all vendors - Accurate feedback, on time, in the required format - Analyze monthly SLA reporting received from QA for non- performance - Negotiate necessary credit note with the supplier based on SLA reporting - Obtain necessary credit note and ensure captured by Finance Stakeholder Management - Legal Compliance - Ensure onboarding Compliance document prior to commencing commercial discussions with potential supplier - RFI Document - Ensure NDA agreement is in place prior to requesting pricing and sharing requirements to new potential suppliers - NDA Agreement - Manage and resolve supplier escalations from internal departments - Assist Finance Department to resolve invoicing and billing disputes - Issues resolved promptly - Ensure All legal compliances are in place prior to billing been received from new suppliers - MSA, SLA, Cost Savings - Supplier Changes - Present commercial model to confirm feasibility and get the necessary approval from all depts - Derive commercial model - Ensure orders with suppliers are placed timeously for local access. - Double billing occurrences - Ensure existing circuits are cancelled timeously - No failed cancellations - Ensure providers have turn down the old link and billing has stopped - Close loop with Finance departments involved - Drive the various departments involved the ensure the migration is completed within the necessary timelines - Program management of Project plan with PM agreement Cancellations - Request cancellation terms from suppliers - All requests processed same day. - Timeous and accurate processing of all requests on Sales tool and TWYN - Complete the full cancellation process on TWYN including the confirmation that billing has stopped with the supplier. - Within an average of 2 days

Location: Johannesburg, ZA

Posted Date: 1/8/2025