Import Freight Controller - Point Waterfront

Import Freight Controller must be able to perform the following specific functional responsibilities: Be able to interpret a quotation, including the following specific items/terms What are the terms of the consignment - ex Works, FOB, CIF, C&F? Who is the carrier (shipping line/airline)? Who is the agent? Identify who the shipper is Correctly identify what documentation is required to effect the clearance of the consignment Be able to manage the full end-to-end process of the logistics supply chain of a consignment, including: Know the Company value chain (quotes to final delivery) Know the internal role players in the Company value chain, and who is responsible for what Contact the shipper or agent, and request the relevant shipping documentation Be able to register the shipment on ShipShape Be able to capture the necessary information into ShipShape Be able to make a cargo booking with the carrier Be able to complete a bill of lading or air way bill Be able to complete a certificate of origin or other certificates/permits as/if required. Be able to advise the shipper and consignee of the milestone dates of the consignment Arrange with a transporter/trucking company for pick-up and delivery of goods to depot Follow up with the relevant parties to track the consignment Be able to accurately complete the Cover Sheet for invoicing purposes. Be able to calculate and record all charges relating to the shipment Be able to engage with the relevant parties Interacting with the Companys Customs Department to create and submit the BoE Interact with the Company's Logistics Team to arrange delivery Advising the consignee of all charges Liaising with the Finance department to create a proforma/draft invoice for the client Submit the invoice to the client, and obtain payment prior to submission of customs documentation and delivery Ensure the delivery of the cargo Ensure that all necessary import documentation has been completed Ensure that the cargo has been picked up on time and delivered to consignee. Follow up with the client that the delivery was made Get feedback from the client regarding service Handle unusual circumstances Know when additional import documentation is required Know how to complete and submit import permit documentation Be able to complete documentation required for a provisional or penalty payment An Import Freight Controller must have the following general skills: Be organized with excellent attention to details, and prepare each file according to the company's guidelines Be neat. Each file should be compiled in a manner that notes, additional charges, changes from the original quote are well documented and easy for the invoicing department to make note of Be proactive, which means: Providing the consignee and Manager with regular updates regarding any shipment Contacting the client immediately when there are any deviations from the quote, or later agreed terms/costs Preparing documentation in advance in order to ensure client service Following up with clients when they do not respond to emails or voice messages Be able to communicate clearly and effectively, including: Able to use outlook Able to compose a professional business email Able to communicate effectively via telephone Able to confirm telephonic discussion with follow up written emails Know how to delegate to another department, but still retain accountability for the work Education Import Freight Controller must have a matric Preferably have a shipping qualification from a recognized training provider Experience - Must have a minimum of 2 years shipping experience

Location: eThekwini, ZA

Posted Date: 1/10/2025