Retail Store Manager

Are you a dynamic leader with a passion for retail and premium products? We have an exciting opportunity for a Retail Store Manager to join a prestigious global brand known for its exceptional quality and rich heritage in the luxury industry. This role offers the chance to manage a boutique store, deliver exemplary customer service, and drive sales growth within an internationally recognized brand. About the Company Our client is a global leader , with over 170 years of tradition rooted in craftsmanship and quality. Their South African operations have been growing steadily, with a network of retail stores and a strong regional presence in Cape Town, Johannesburg, Durban, and Port Elizabeth. Position Purpose As a Retail Store Manager , you will uphold the integrity of the brand by managing the day-to-day operations of the boutique. Your primary focus will be to maximize store profitability while delivering exceptional customer service and building brand loyalty. This role requires a proactive and motivated leader who is passionate about premium products , customer engagement , and retail excellence . Key Responsibilities Store Operations Manage the daily operations of the boutique, ensuring smooth and efficient processes. Lead by example to maintain exemplary customer service standards . Monitor and analyze sales performance to achieve and exceed store profitability targets. Oversee inventory management and loss prevention through effective stock control. Conduct daily reconciliations, store administration, and financial reporting. Drive Corporate Sales initiatives by developing relationships with businesses and clients. Ensure cleanliness and food safety standards are consistently met. Manage opening and closing procedures according to shift plans. Prepare and submit monthly reports to Head Office. Marketing & Merchandising Identify and leverage local marketing opportunities to boost brand visibility and sales. Implement corporate marketing initiatives to align with brand strategy. Ensure compliance with price changes and merchandising standards . Maintain a visually appealing store layout that reflects the brand’s premium image. What We’re Looking For Qualifications and Experience 2-4 years of retail management experience , preferably in a premium or luxury brand environment. Tertiary education is advantageous. Strong verbal and written communication skills . Familiarity with social media channels and leveraging them for marketing purposes. Strong time management and organizational skills. A self-starter who thrives both independently and in a team setting. Experience in merchandising and presenting premium products. Proven sales and customer service skills . Proficiency in Microsoft Office (Excel, Outlook, Word). Personal Attributes Sales-oriented with a talent for building and growing business opportunities. Friendly, outgoing , and proactive personality. Passionate about delivering an exceptional customer experience . What’s in It for You? The opportunity to work with a world-renowned premium brand . Be part of a company that values tradition, quality , and innovation . Career growth opportunities within a global organization . An environment that celebrates creativity, initiative , and leadership . Location: Cape Town Start Date: ASAP If you’re a motivated and driven retail professional looking to take the next step in your career, we’d love to hear from you Apply now to join a brand that represents luxury, quality, and passion. Please note that due to the high volume of applications, only shortlisted candidates will be contacted.

Location: Cape Town City Centre, ZA

Posted Date: 1/10/2025