IT Support Technician [Cape Town]

Claremont, Cape Town - Office-Based Role Duties: Manage and maintain company IT systems, including hardware, desktop software, printers and network infrastructure Provide technical support to employees for IT-related issues and end user applications, both on site and remotely Cloud services support (Azure) Ability to perform basic repairs on laptops, desktops and some peripherals Advanced hardware installation and troubleshooting (desktop/laptop and server). General troubleshooting skills on all IT related equipment. Requirements: Minimum of 3 years experience in a similar role Matriculation certificate and appropriate IT Diploma and or qualification including A, N, Cisco, Microsoft certifications or equivalent technical qualifications Excellent communication and customer service, troubleshooting Provide strong planning and organizational skills and maintain the ability to effectively handle multiple situations, manage priorities and work with only minimal supervision and direction Ability to work independently, positively and effectively manage time and multiple tasks Systems: Microsoft-based operating systems, Active Directory, strong experience with PCs, MACs, laptops, and the various Microsoft/Apple productivity applications/products is necessary Solid knowledge of network protocols, hardware, and software Solid knowledge of server setup and management, wired and wireless networking, and networking diagnostics Solid knowledge of Microsoft products Understanding VoIP and PABX Cybersecurity landscapes Networking and understanding VLAN's, VPN, IP, and routing Microsoft CRM Microsoft Certified, MS-900, AZ-900, MS-102 (advantageous) Must have own transport and the ability to work after hours (on short notice) when required. Must be prepared to work flexible hours or shifts. Please send CVs to

Location: Cape Town City Centre, ZA

Posted Date: 1/11/2025