Field Service Technician

Minimum Requirements: Matric. Electrical Eng ND/Mechanical Eng ND/Mechatronics Eng ND or Millwright trade. Fully bilingual. First Language Afrikaans, as the client base prefers to communicate in Afrikaans. Strong technical background in vacuum pumps, blowers, water pumps and compressors. Great client orientation. Duties and responsibilities: Must proficiently communicate with customers, verbally and via email daily. Candidate must be able to liaise with customers in a professional and courteous manner. Calling on existing and new customers maintaining relationships and growing the business with these customers. Identifying new prospects and cold-calling potential customers. Setting and chasing ambitious sales targets and generating new pump sales. Grow field service, including procuring active service contracts. Tracking previous services completed and encouraging customers to service again with us. Generate service repair sales for the Company's workshops. Generate new pump sales: spares, pumps, and systems. On-site problem-solving. Install and repair vacuum pumps and systems on-site. Develop and implement strategies with the sales team. Complete the required reports on time (weekly and monthly). Develop relationships with the key role players i.e., Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors, and End users. Give accurate and constant feedback to management. Personality Traits: Good technical skills and hands on. Good communication skills, verbal and written. Good report writing skills. Team Player. Deadline driven. Energetic and motivated. Working under pressure abilities. Confident and have reasoning skills. Results-oriented and sales-focused. Self-starter, proactive individual.

Location: Brackenfell, ZA

Posted Date: 1/11/2025