Service and Installation Technician

We are currently looking for a Service and Installation Technician (M/F), on a permanent contract, to join our Ottobock Equipment team. You will be based in France with a direct report to our Netherlands team. About Ottobock We are the world leader in mobility and rehabilitation solutions. We operate in 140 countries, for B-to-B customers and care for patients through our 400 fitting centers. For decades, we have worked to improve the lives of people with disabilities, through innovation, expertise and deep compassion for humans. We are proud to demonstrate this commitment as official supporters of the Paralympic Games since 1998. You want to join a company with purpose, whose central mission is to help and support people with disabilities with the aim of improving their quality of life through mobility. As a member of the Ottobock family, you will be responsible for spreading our values. You will help create a more inclusive world by bringing cutting-edge mobility solutions to our patients. If you share our values and want to work for a company that puts its expertise at the service of innovation, Ottobock is the place you should be. Join us to be part of a team that transforms lives every day. Job Description Under the responsibility of the OBE, MASC-P&E Team Manager, as Service and Installation Technician, you are responsible for installing, thoroughly testing, commissioning, and technically delivering (orthopedic) workshops. You are also available for on-site maintenance and troubleshooting. Additionally, you support your colleagues with technical issues. on the whole France territory. You will also be able to travel internationally. Your missions include: Important performance-indicators / Key performance indicators - Independently install and commission machines and (orthopedic) workshops - Able to make customer-specific adjustments on-site - Perform machine repairs and maintenance work - Provide technical support to fellow technicians and customers Tasks and responsibilities - Installing, commissioning, and delivering (orthopedic) workshops technically according to the delivery protocol. Customer-specific modifications are made on-site if required. - Providing explanations to the customer regarding the installed equipment - Ability to act as a project leader during machine repairs and workshop installations - Primary contact point for the customer during a visit - Detecting sales signals and/or technical improvement opportunities for products - Performing repairs and maintenance tasks - Supporting fellow service technicians and internal departments - Independently driving service routes - Accurately handling daily administration such as service orders, work order registration, project administration, project tickets, and recording hours spent - Main contact for technical inquiries from the service administration and customers Your profile Education and Experience: - Relevante work experience - MBO diploma (middle technical) - Proficient in spoken and written French and English. German is a plus - Extensive knowledge of air- and vacuum technology, as well as mechanical, pneumatic and electrical expertise. - Driver’s licence B (car / van) Personal Competencies - Solution-oriented, proactive - Ability to improvise, flexible - Strong communication skills - Independent and a team player - Knowledge of products and market - Accurate - Service- en customer-oriented - Technical aptitude Working conditions - Advantages: Restaurant vouchers, employee savings, CSE, 13th month and variable bonus. - Type of employment: Permanent contract, 218-day flat-rate executive - Salary: 50 k€ 10k€ variable on objectives - Location of the position based in France. Frequent Travel

Location: Les Ulis, FR

Posted Date: 1/11/2025