Data Center Engineering Operations Chief Engineer, DCEO

Data Center Engineering Operations Chief Engineer, DCEO Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team in the Greater Milan Area. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services (AWS). Specifically, this team ensures that the data center's mechanical, electrical, and fire/life safety (MEP) systems operate at 100% availability while maintaining first-class customer service to the teams within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and third-party vendors. Key job responsibilities include: Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers. Operate independently with limited direct management. Assist in the design and build-out of new facilities. Act as an escalation point for all facilities-related issues within the data center region. Perform root cause analysis of equipment failures. Troubleshoot and report facility and data server-level events within internal SLA. Create and deploy new standard practices for Engineering Operations Technicians and vendor support teams. Provide training and guidance to Engineering Operations Technicians. Ensure all safety procedures are adhered to by vendor and Amazon staff. Utilize internal Change Management Systems to manage building workflows. Provide metric availability reporting on a weekly basis. Competencies required include: Ability to solve problems at their root and understand the broader context. Aptitude for troubleshooting and problem-solving. Ability to maintain SLAs through proactive issue detection and immediate response. Proven experience of reading SLDs and control schematics. Ability to follow support procedures and system documentation. Good judgment and instincts in decision-making. Ability to prioritize in a complex, fast-paced environment. Physical Requirements: Work at heights and from ladders. Perform physical tasks. Work in a noisy environment with ear protection. BASIC QUALIFICATIONS: Bachelor's degree in Electrical / Mechanical Engineering or equivalent. Strong working knowledge of Data Center infrastructure, including UPS and backup generator systems. Full EU driving license and advanced level of English. PREFERRED QUALIFICATIONS: Experience in operations and on-call support for Data Center facilities. Project Management experience. J-18808-Ljbffr

Location: lombardia, IT

Posted Date: 1/13/2025