Lead Data Analyst

Primary Functions: Gather, analyze, and transform large sets of raw data into performance reports with actionable insights using SQL, SAS, etc.Develop and automate advanced visualizations in Qualtrics with the ability to display divisional KPI and other critical metrics Collaborate with business ownersand/or other team members to take a data-driven approach in identifying opportunities and recommend actions for further improvement Validate CX Survey Vital Statistics (health metrics) utilizing data analysis tools such as SQL queries, Python, etc. Communicate trends and opportunity areas with the team, business stakeholders, and senior leaders in a digestible way through both written and verbal communications Recommend and implement data analytics to drive new and optimized ways to influence spend and better partner with our supported business units WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS) 7 Years of relevant experience Bachelors Degree in Computer Science, Information Systems or related technical field. Proficient with SQL, Python, or other query tools Proficient with Qualtrics / Medallia / Discover dashboards and workflows Solution-oriented and capable of meeting deadlines in a fast-paced environment Creative problem-solving skills with the ability to translate data into actionable insights Strong written and verbal communication skills and be comfortable working in group and individual settings Embraces a people and process first approach to technology projects WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS) Experience with designing/developing Qualtrics dashboards data modeler feature. Self-motivated and take pride in building great products for key stakeholders Resourceful in finding the data and tools you need to get the job done Not afraid to ask for help when you need it, or help teammates when they need a boost DELAW01

Location: bangalore, IN

Posted Date: 1/14/2025