Credit Controller

My client is looking for a diligent and proactive Credit Controller to manage and reduce overdue debt, ensure timely cash collection, and maintain strong customer relationships. If you have a keen eye for detail and a passion for financial accuracy, this role could be the perfect fit for you. This role is based in Springs, Johannesburg East. Key Responsibilities: Cash Collection: Achieve monthly cash collection targets by tracking performance, and reporting on KPIs weekly. Overdue Debt Reduction: Reconcile customer accounts, prioritize debt reduction efforts, and prepare for monthly debt reduction meetings. Payment Allocation: Accurately allocate customer payments and credit notes, reconcile unmatched credits, and ensure all unapplied cash is cleared by month-end. Customer Contact & Correspondence: Maintain regular communication with customers via calls, emails, and visits to resolve queries and collect outstanding debts. Update systems after every interaction. Debt Reconciliations: Reconcile customer accounts monthly, escalating discrepancies when needed and ensuring timely resolution. Credit Requests & Adjustments: Process credit adjustments and refunds in accordance with company procedures and approval workflows. Invoice Management: Download and submit invoices via customer portals and ensure customers receive accurate billing and statements on time. Ad Hoc Duties: Manage overdue debt with external collection agencies, prepare bad debt write-offs, monitor orders on hold, and collaborate with other teams to drive improvements. Qualifications & Experience: Completed Matric with relevant certificates in Credit Management. 5 years of experience in a credit control or similar role. Experience working with retail clients such as Massmart and BUCO. Proficiency in financial software: SAP is non-negotiable. Ability to manage multiple tasks and meet deadlines.

Location: Johannesburg, ZA

Posted Date: 1/15/2025