Operational Consultant

Description: To assist on a day to day basis with the Finance operational activities for Vodacom Payments. • A multi-skilled resource team who will be able to assist with the manual capturing of merchant data as and when required • The validation and correction of FICA/AML documentation loaded by sales agents using the Merchant Assisted On-Boarding App as well as merchants performing self on-boarding through the Merchant Online Application Journey (SMME Portal) to ensure that the documents presented meets the FICA/AML standards set • Day-to-day second level query management support as it pertains to: o Changes in information already hosted on the core system o Additional terminal requests o Terminal deployment queries o General value added services queries o Integration liaison and site validations for e-Commerce deployments o Liaison and support with suppliers who fall within the ambit of accountability o Settlement /balancing queries as it pertains to merchants • Settlement / account balancing of vendor and agent accounts for value added services • Act as SME’s for projects that affects the areas of responsibility Key performance indicators: • Accuracy and throughput of application processing • FICA / KYC verification and validation • Response time and accuracy of resolving operational queries as it relates to the multiple products managed within the VPS business operations area • Assisting with the settlement and balancing as well as operational support of VAS vendors

Location: Midrand, ZA

Posted Date: 1/17/2025