Senior UX Lead

Rexel. Electrifying solutions that make a sustainable future possible. Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. Passionate, dedicated and highly knowledgeable, our people are instrumental in bringing innovative electrification solutions to the field and making energy transition happen. We believe in bringing positive energy to everything we do. This Company operates through a network of over 1,900 branches in 21 countries, with more than 26,000 employees. The Group’s sales were €18.7 billion in 2023. With over 100 people working in Paris and Dallas offices supported by a strong offshore team, Rexel IT and Digital team is key to the success of Rexel Strategic plan – Power up 2025. Whether you are interested in building best in class Digital experience for our customers, employees or suppliers or working on cutting-edge Data use cases to support Rexel being a differentiated leader in our market, we need technology domain expertise to support our transformation – Digital platform and Microservices, Hybrid Cloud, Container as A Service, Cutting Edge Data Cloud technologies, Security expertise, Agile and DevSecOps, Project managers… Joining Rexel's IT & Digital teams offers an exciting and dynamic environment, where you can make a tangible difference, work on innovative projects, collaborate with diverse teams, and grow both professionally and personally. Rexel recognizes the importance of innovation and encourages its IT & Digital teams to think creatively and push the boundaries of what's possible. Your impact: As the UX Lead at Rexel Group, you will lead an international team of UX/UI designers based in Paris and Dallas. You will play a key role in defining and implementing the Group's global UX strategy, aiming to improve the user experience across all shared products, used in multiple countries and by various customers. You will be responsible for driving UX initiatives from the discovery phase, including user research and organizing collaborative workshops, through to the delivery of solutions in production. You will manage the diversity of personas and the specific needs of B2B, providing a strategic vision to ensure an optimized user experience. This role also involves close collaboration with Product Managers to define digital solution roadmaps, leveraging a wide range of data and team expertise to ensure the best impact on customer journeys. You will play a key role in designing a CX based on a strong customer and data-driven approach, and innovation. Your day-to-day responsibilities: Delivery Strategy, Management, and Optimization : Develop and execute a UX/UI delivery strategy focused on quality and performance, ensuring efficient and timely product releases. Monitor key UX KPIs and work with the analytics and product teams to define and analyze the A/B tests and data to continuously optimize the user experience. Leadership and Team Management : Provide strategic direction to the UX/UI team, fostering innovation, ensuring alignment with business objectives, and driving the team’s growth and cohesion. Promote a culture of continuous improvement. User Research and Discovery : Oversee the discovery phase, including deep user research and the organization of collaborative workshops with stakeholders, transforming user insights into actionable UX solutions. Stakeholder Engagement : Collaborate closely with the countries digital teams, Product teams, Tech teams and external teams to ensure UX solutions are aligned with long-term business objectives. Design Operations : Optimize the Design System, tools, and processes at scale, while enhancing user testing efforts to support the evolution of these systems as projects grow in complexity. Your challenges: Build a best-in-class, differentiating customer experience Implement an end-to-end approach from discovery to optimization with product teams Know and understand the different personas in different countries. Build a global customer experience while addressing key country specificities. Anchor structuring tools and methodologies (design system, design thinking, user testing, etc.) Be at the heart of our digital business transformation program (ecommerce, app., ) Staying ahead of innovation: Monitor the latest UX trends and incorporate technological innovations into development processes to maintain competitiveness and deliver a top-tier user experience. Your strengths and skills: At least 10 years of experience in product design, with a minimum of 3 years in a direct management role. Proven expertise in eCommerce product development, ideally in a B2B environment and in an international context. At ease with analytical tools such as GA4, Contentsquare. Excellent leadership and team management skills, with experience in leading a UX community. Strong communication and stakeholder management skills with a strategic vision. Proficiency in Figma, Zeplin, and familiarity with project management tools (Jira is a plus). Our work environment : Grow professionally within a dynamic and fast changing sector at the heart of current societal and economic issues, An international environment, multicultural teams within a diverse and inclusive workplace, Learn and develop yourself by working with true experts in their technology areas, A truly Team spirit environnement, 90% of our employees are proud to work for Rexel. What we offer : 2 days a week of teleworking, An attractive package including base salary bonus profit sharing,

Location: Paris, FR

Posted Date: 1/18/2025