Intranet Manager

The role includes overseeing the delivery of our digital communication channels (to include digital screens and Viva Engage). The candidate must have experience with Unily (an intranet platform) and HTML coding so they can hit the ground running when they start. Responsible for the operation and management of the intranet. Maintaining the visual design, site navigation and site content creating a highly effective communication channel to improve colleague engagement. Accountabilities Providing a specialist leadership role in the technical development of our digital channels. Responsible for the improvement of our colleague intranet platform to increase colleague engagement and advocacy Responsible for digital transformation of the colleague intranet platform to create a best-in-class colleague experience Digital and creative management of intranet platform Specialist lead in the design and layout of a website, with sound site navigation (information architecture) Liaise with Tech and vendors on technical questions of implementation and upgrades and point of contact for CMS users Originates and delivers consistently high-quality content (video, photography, graphic design and animation) across all internal and external channels, including digital and intranet UX (user experience) on time and to budget Able to work on multiple projects at the same time – from fast turnaround to longer term, more strategic projects Ensures a consistent look and feel for all content, aligning with both internal and external brand guidelines Lead projects to improve sections of the intranet or deliver new tools through the intranet with Internal Comms and Local Communicators Improve platform compatibilities and synergies to improve the colleague experience between software applications Develops new ways of working, including the creation of templates, etc, to enable quick and effective content delivery Continually reviews industry standards and trends in the markets to benchmark and to identify best practice and content innovation Monitor site analytics and report on key performance indicators (KPIs) Provides introductions and training to users of all levels Direct and indirect line manager responsibilities. Behaviours and attitude Able to work confidently across all communication channels Flexible and agile, always ready to adapt when things don’t go to plan Willing to work occasionally long/unsocial hours to meet the needs of the business Skills / capabilities Web design, DEX and UX experience Graphic and web content design Photography and video production Strong attention to detail Excellent communication skills, able to present and articulate clearly to all levels Very strong cross team working & collaboration skills Strong relationship management Ability to assess & apply best practise Ability to manage budgets to best effect Remains resilient, instils confidence and able to prioritise Core traits Able to multi-task, self-motivate and manage projects, on time and on budget Negotiate and influence Resilience to working under pressure and to deadlines Excellent verbal and presentation skills Dynamic, creative and passionate Qualifications / experience Significant experience of digital content production and content management systems for internal and public-facing websites Experience of Azure DevOps Creative production experience specifically with digital design, image and video Significant experience in digital content project management Website and digital management Design tools and software experience in one or more of the following (Photoshop, InDesign, Illustrator, Premiere Pro, Final Cut, Adobe) Knowledge of core UX/UI concepts Proven success in collaborating with, and delivering for others

Location: London, GB

Posted Date: 1/20/2025