Desktop Technicians x 12

We are looking for 40 Desktop Technicians to work at our client. Contract for a duration of 9-10 months, expected start date is end Jan 2025. 3-7 years experience (Team members) We need 9 team members in each of the following areas as they need to be onsite and hold a valid drivers licence. Gauteng Randfontein Free State Welkom / Virginia / Odendaalsrus / Theunissen Klerksdrop Carletonville Background: This project aims to upgrade all eligible workstations to Windows 11, ensuring compatibility, data integrity, and a smooth transition to Office 365 and Exchange Online. Key tasks include procurement of licenses, workstation upgrades, data backup and restore, and mailbox migration. Scope of work description: Mailbox Migration Migrate User Mailboxes to Exchange Online Plan and execute the migration of user mailboxes, transferring data from the on-premises Exchange server to Exchange Online. Conduct testing to confirm mailbox integrity, ensuring that all data (emails, calendar entries, contacts) are accurately migrated. Notify users of the migration timeline, including any expected service interruptions, and provide post-migration support to ensure users can access their accounts seamlessly. Set up auto-discovery for Outlook clients to redirect to the new Exchange Online accounts without manual configuration. Workstations Upgraded to Windows 11 Assessment of Compatibility and Windows 11 Installation Evaluate current workstations for hardware compatibility with Windows 11, documenting any potential issues. Install Windows 11 on compatible devices, configuring necessary drivers, settings, and security policies. Validate that upgraded workstations are operating smoothly, running essential business applications, and connecting securely to the network. Post-Upgrade Testing and Verification Conduct functionality tests on upgraded workstations, including network access, software compatibility, and printer connectivity. Provide end users with a checklist to verify that their applications, files, and settings are correctly restored and functioning. User Data Backed Up and Restored Comprehensive Data Backup Prior to Upgrade Identify critical data on each workstation, including documents, desktop files, application settings, and any locally stored email or files. Use an automated backup solution or manual methods to copy data to a secure location, such as a network drive or cloud storage, ensuring data availability throughout the project. Data Restoration Post-Upgrade Restore all user data to each workstation after the upgrade, verifying that files are intact and accessible. Support users in locating restored files and settings, helping them transition seamlessly to their upgraded workstations. Recommendations are needed on how to safely transfer user data, to comply with Harmonys DLP guidelines. Workstations Replaced and Configured Deployment and User Setup Install Windows 11, Office 365, and all necessary applications on these workstations, ensuring full functionality Deploy new workstations to end users, transferring their backed-up data and personalized settings as applicable. Offer guidance and support for any adjustments, ensuring that new devices meet users needs and preferences. Conduct final checks to ensure that each workstation is secure, up-to-date, and ready for daily use.

Location: Gauteng, ZA

Posted Date: 1/21/2025