Specialist: ER Advisor

Key accountabilities and decision ownership: To be the first point of contact to the business for all ER process and policy queries and/or issues. To provide an end-to-end case management service with regards to all ER processes, including but not limited to poor performance management, grievance management and sick leave management. Providing support and consultation to both staff and line management throughout the ER process. Liaise with the Employment Law division on complex cases. To facilitate the end-to-end case management of the Income Continuation Benefits (ICB) process. This includes acting as liaison between the Insurer and other stakeholders and to facilitate the payment logistics as applicable. To facilitate, investigate and appropriate close HR related Speak Up cases Build and maintain relationships/clarify expectations with key stakeholders. To be involved in sub- project deliverables on needs driven basis. Keep abreast of latest HR trends (best practice), tools and techniques through networking and monitoring the micro and macro environment. Maintain current reporting requirements to the relevant stakeholders and create and enhance ER related reporting Key performance indicators: Working with People Relating and Networking Achieving Personal Work Goals and Objectives - exclude Planning and Organising Adhering to Principles and Values Delivering Results and Meeting Customer Expectations Adapting and Responding to Change Writing and Reporting Presenting and Communicating Information Persuading and Influencing - include Deciding and Initiating Action Applying Expertise and Technology Analysing - include Core competencies, knowledge and experience : Knowledge Labour Legislation, BCEA Employee Relation Practices HR policies and procedure Microsoft Office software packages SAP (advantage) HR processes (advantage) HR Theories and Models Business Understanding Skills Communication/engagement Evaluation Consulting Interpersonal Negotiation Judgement Decision making Problem solving Rapport building skills Conflict resolution skills Relationship Building Presentation and reporting skills Experience/Competencies 3-5 years’ relevant experience in HR related field/ER (essential) - with Degree/Diploma Must have technical / professional qualifications: 3yr Degree/Diploma in HR/ER related field – essential Honours degree in HR/ER related field - desirable

Location: Johannesburg, ZA

Posted Date: 1/21/2025