Specialist: Systems Backup and Continuity

Specialist: Systems Backup and Continuity Information and Communication Services (ICS) The UWCs Information and Communication Services (ICS) Department play a pivotal role in delivering ICT services that enable and support the Universitys strategic goals and objectives. ICS, in line with growing its capability and supporting the Digital Transformation Strategy of UWC, offers an exciting opportunity for an experienced Specialist: Systems Backups and Business Continuity in the ICS IT Operations and Services Support unit. The primary purpose of the Specialist: Systems Backups and Business Continuity is to ensure that the Universitys production systems are secured through scheduled backups and to ensure the recovery and availability of all critical business systems through best practice implementation of an IT Business Continuity Plan. The Key Responsibilities of the incumbent include but are not limited to: Assume primary responsibility for the backups, restores, business continuity systems and functions, Ensure backup, and business continuity systems are optimally operated by application of sound best practices, maintenance, operational and administration tasks, Contribute to developing technology standards and best practices for backup and business continuity environments, Contribute to the team in analysing technology industry and market trends, and determining potential impact upon the enterprise, Be familiar with legislation and implementing best practices to manage retention and expunging of data, The role provides 3rd level troubleshooting services in order to quickly investigate, diagnose, resolve, recover and document incidents relating to backups, backup infrastructure and system environments, Plan, implement, maintain and control backup and recovery procedures, Control that these procedures are updated and executed regularly, Test that these procedures perform their functions correctly, Maintain archived data on tape. Change, manage and test backup media (tapes), Monitoring, repairing, reporting and other day-to-day tasks associated with maintaining backup resources in an optimal fashion, Respond to and resolve storage access problems, retrieval issues, backup device status, and other issues, Adhere to ITIL procedures for storage change management, CMDB accuracy, problem management and incident management, Install and configure new and existing backup devices and corresponding software, Collaborate with other team members in capacity planning and provisioning for future backup requirements, Monitor and troubleshoot backup device status, Perform recovery (restores) as required, Work closely with the datacentre Infrastructure team. Minimum Requirements: A NQF level 7 or higher qualification with three years Backup/business continuity/disaster recovery experience in a datacentre environment, or Senior Certificate (with Bachelors pass) and relevant accredited (industry recognised) professional certification/s in Backup/business continuity/disaster recovery with demonstrated 5 years experience in a datacentre environment at a large organisation or educational institution. Minimum competencies required: Critical thinking and problem-solving skills, Ability to work across interdisciplinary teams, Ability to analyse and resolve problems swiftly using a range of diagnostic tools and techniques, Ability to adapt to new technologies, Ability to adapt to best practice frameworks to secure ensure Business Continuity over a range of scenarios, Ability to create and maintain technical documentation, policies and processes as related to the backup and BC environment. In your application, you are encouraged to highlight your strengths and include anything else you deem exceptional and outstanding to be considered by the selection panel. In addition, please attach a cover letter motivating your suitability, a detailed curriculum vitae including contact details of three referees, and your highest qualification to your online profile. To apply, please visit: https://www.uwc.ac.za/about/work-at-uwc/vacancies Location: Main Campus - Bellville, WC ZA (Primary) Closing Date: 9 February 2025 DISCLAIMER: By applying for the position, you consent to the University sharing your application, including curriculum vitae, with University stakeholders to process the application. In line with the Universitys commitment to diversifying its workforce, preference will be given to suitably qualified applicants in line with our Employment Equity Targets. The official retirement age at UWC is 65 years. The University reserves the right to not make an appointment, make an appointment at a different level, seek additional candidates and may conduct competency assessments.

Location: Bellville, ZA

Posted Date: 1/25/2025