Manager - ServiceNow Development

Job Description : We are looking for a ServiceNow Developer to join our team and contribute to the development, configuration, and maintenance of the ServiceNow platform. The ideal candidate should have hands-on experience with ServiceNow ITSM, CMDB, Discovery, Service Catalog, and Workflow Automation. Key Responsibilities : - Design, develop, configure, and customize ServiceNow applications and modules. - Implement Incident, Problem, Change Management, CMDB, Service Catalog, and Request Management. - Develop custom workflows, UI policies, business rules, client/server scripts, and integrations. - Integrate ServiceNow with third-party applications using REST/SOAP APIs, MID Servers, and Integration Hub. - Optimize ServiceNow performance, troubleshoot issues, and ensure smooth platform upgrades. - Implement automation solutions to enhance operational efficiency. - Maintain security, compliance, and access control (RBAC) on ServiceNow. - Develop and maintain technical documentation, knowledge articles, and best Skills & Experience : - 3-5 years of hands-on experience in ServiceNow development & administration. - Strong expertise in ServiceNow ITSM, CMDB, Service Catalog, and Workflow Automation. - Proficiency in JavaScript, GlideScript, AngularJS, and UI development. - Experience with REST/SOAP API integrations and third-party tool integration. - Knowledge of ITIL processes and best practices. - Strong problem-solving skills and ability to troubleshoot technical issues. - Excellent communication and collaboration skills. Preferred Certifications : - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Implementation Specialist (CIS) - ITIL v3/v4 Certification (ref:hirist.tech)

Location: mumbai, IN

Posted Date: 2/21/2025