Staff Software Engineer - C#/SQL

C# SQL Developer. Perks : - Hybrid working environment. - Leaves as per company policies. - Professional development opportunities. - 5 Days of paid parental leave. - In-person and virtual company retreats. Impact you will make : We are currently seeking a skilled and motivated C# and SQL Support Developer to join our team. As a C# and SQL Support Developer, you will play a crucial role in providing technical support and troubleshooting for software applications developed using C# and SQL technologies. Your primary responsibility will be to assist users in resolving software-related issues and ensuring the smooth operation of our applications. What you will do : - Provide technical support to end-users and customers by addressing their queries and troubleshooting software-related issues related to C# and SQL. - Analyze and diagnose problems reported by users, and work towards timely and effective resolutions. - Collaborate with development teams to investigate and resolve complex issues that require code-level debugging and analysis. - Document and maintain a knowledge base of known issues, troubleshooting steps, and solutions to facilitate efficient customer support. - Communicate effectively with users, both technical and non-technical, to understand their concerns and provide appropriate solutions. - Collaborate with cross-functional teams to identify and implement process improvements and enhancements to optimize support services. - Assist in the deployment and configuration of software applications, including database setup and migrations. - Keep up to date with the latest technologies, trends, and best practices in C# and SQL development to provide effective support and guidance. - Provide training and guidance to junior support team members when required. What you will bring : - Minimum of 4 years of professional experience in software support or application development using C# and SQL. - Strong knowledge of C# programming language, SQL queries, and relational database concepts. - Experience in troubleshooting and debugging complex software applications, including hands-on experience with debugging tools and techniques. - Solid understanding of software development lifecycle and methodologies. - Excellent problem-solving and analytical skills to identify root causes and propose effective solutions. - Strong communication and interpersonal skills to interact with users of varying technical backgrounds. - Ability to work independently and prioritize tasks effectively in a fast-paced support environment. - Experience with customer support ticketing systems and CRM software is a plus. What we would like to see : - Bachelor's degree in Computer Science, Information Technology, or a related field. - Healthcare revenue cycle experience preferred;. - Customer Service experience preferred;. (ref:hirist.tech)

Location: in, IN

Posted Date: 2/21/2025