Java Application Support Engineer - Splunk

Position : Java Application Support Experience : 9 Years Location : Noida(Hybrid) Shift Timings : 7:30 PM- 3:30 AM Roles & Responsibilities : Job Description : - To manage complex customer projects from design and development to production with end to end delivery responsibility; ensuring delivery excellence and customer delight. - Coordinate with internal teams to create customer plans including specific responsibilities of each team, release schedule, program milestones and deliverables, terms of acceptance, etc. - Develop strong and trusted relationships with customers through timely and accurate communications. - Work closely with customers in understanding project requirements and issues for successfully implementing business projects. - Inform customers on business execution processes, marketing/sales procedures, etc. - Facilitate meetings, calls, follow-ups and other communications with clients and management throughout the business project development and implementation stages. - Coordinate, execute, track and deliver various customer projects from initiation through completion. - Interface and engage with customers at a strategic level, ensuring that not only the current project requirements are met but forecast needs or issues that may arise and devise ways to address those proactively. - Analyze project metrics to determine project developments and success factors. AWS application support : - Troubleshooting experience supporting applications hosted in AWS on EKS and EC2. Java Application Support : - Advanced Java application troubleshooting including thread and heap analysis. - Understanding complex multi-application environments, which interact in a firewalled environment. Splunk : - Splunk log analysis for application troubleshooting. - Must be able to develop ad hoc queries on the fly to pinpoint application issues. - Needs to be able to articulate search parameters and commands. Java Application / Database interaction and troubleshooting : - Comprehensive understanding of Application to Database interaction and troubleshooting. - This would include Oracle and Mongo databases. Areas of understanding like JDBC connection utilization and troubleshooting, connection pool/query/cache optimization, ability to analyze DB reports like AWR and make recommendations. Automation : - Experience creating and maintaining automated pipelines with tools like Gitlab and Jenk (ref:hirist.tech)

Location: in, IN

Posted Date: 2/23/2025