Field Technician (Centurion) - Construction Technology

Hire Resolve's client , a leading provider of hardware and software solutions that support digitally connected construction and mining sites, is currently seeking a Field Technician to join their team in Centurion on a hybrid work setup. The successful candidate will report to the Operations Manager and play a pivotal role in implementing and supporting products and solutions for clients. Responsibilities: Product Implementation: Manage field implementations to ensure products and solutions meet customer satisfaction. Conduct thorough testing and obtain customer sign-off, accompanied by documented implementation tests. Collaborate with internal teams to facilitate successful implementations. Field Support: Perform regular site visits for repairs and maintenance of implemented products and solutions. Diagnose and resolve reported issues or malfunctions using standard troubleshooting procedures. Provide optimal customer support through field visits or telephonic assistance. Log all product, solution, or customer issues accurately, provide timely reports, and manage field dispatch schedules. Foster and maintain supportive customer relationships. Product Training: Deliver operator training to customers on all implemented or upgraded products and solutions. Requirements: Millwright Qualification NQF 4 (Trade School). 3 years proven experience in product or solution implementation and field service or support. Experience in the Geospatial industry is an advantage. Advanced knowledge of OPTRON Group technologies and solutions is a plus. Proficiency in troubleshooting , repairing , testing , and servicing technical equipment. Familiarity with solutions implementation and service level support best practices. Valid driver's license; a company vehicle will be provided for use from the office to client sites. Willingness and ability to travel extensively internationally (mainly within Africa) and be away from home regularly. Ability to meet the physical demands of the job and operational requirements. Benefits: Contact Hire Resolve for your next career-changing move. Our client is offering a highly competitive salary for this role based on experience. Apply for this role today on LinkedIn, or contact Lisa Meyer at lisa.meyer hireresolve.us You can also visit the Hire Resolve website: hireresolve.us or email us your CV: Engineershireresolve.za.com We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

Location: Centurion, ZA

Posted Date: 3/8/2025