Business Analyst

Minimum Requirements: Education: BCom/BSc Degree or equivalent qualification. Experience: A minimum of 5 years experience in business analysis within the financial services industry (preferably Short-term Insurance). A minimum of 2 years experience in a team leadership or management role. Over 5 years experience with Microsoft technologies (Windows, SharePoint, MS-365, MS-Teams, Power Apps, etc.). Proven experience in integration knowledge (API design, integration between on-premise and cloud environments, and multiple service provider platforms). Familiarity with infrastructure concepts such as virtualization, VPN, and cloud technologies. Key Responsibilities: Business Analysis Leadership & Methodology: Define and establish methodologies, techniques, and tools for Business Analysts (BAs) to gather, document, and analyze business requirements. Develop and enforce standards and best practices for performing business analysis. Facilitate workshops, and collect and document business requirements from stakeholders. Analyze data, processes, and systems to identify opportunities for improvement and optimization. Encourage collaboration and communication across BAs, departments, stakeholders, and project teams. Provide templates and guidelines for documenting requirements, use cases, process flows, and other critical business analysis artifacts. Management & Oversight: Ensure that business and technical specifications provided to technical teams are complete, accurate, and unambiguous. Oversee the requirements gathering, analysis, documentation, and implementation activities. Manage the day-to-day operations of the service desk, including resource management, prioritization, and ensuring adherence to service level agreements (SLAs). Guide and manage the BA team to ensure efficient delivery of projects and tasks. Business Analysis and Delivery: Take ownership of deployment processes when necessary, ensuring the successful transition of development items into production environments. Perform Business Analyst responsibilities for both existing and upcoming projects, ensuring alignment with business objectives. Develop user stories and documentation to reduce miscommunication, misinterpretation, and rework, increasing efficiency and clarity in project delivery. Change Management: Act as the change manager, coordinating changes within the ST admin environment. Lead and organize Change Advisory Board (CAB) meetings within ST admin and represent ST admin in group CAB meetings. Competencies: Strong analytical thinking and problem-solving abilities. Exceptional planning, organizing, and project management skills. Ability to communicate effectively and build strong interpersonal relationships across teams. Strong leadership and team management skills. Excellent attention to detail and ability to manage competing priorities. Apply now If you are interested in this opportunity, please apply directly. For more IT jobs, please visit www.networkrecruitment.co.za. If you wish to send your CV per email forward your CV to clombardnetworkrecruitment.co.za and copy the reference number in brackets in the subject line of your e-mail. If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any further possible positions.

Location: Centurion, ZA

Posted Date: 4/2/2025