Field Service Engineer

Job Title: Field Service Engineer Location: Golborne, Warrington (WA3) Salary: £45,000 per annum (DOE) Shifts: Monday- Thursday 09:00- 17:00, Fridays 09:00- 16:30 Contract Type: Permanent Our client, a distributor of specialist equipment used within hospitality industry is looking for a Field Service Engineer to join their team. Reporting to the Technical Manager, you will provide technical support, troubleshooting, and repair services for catering equipment, ensuring high-quality service for customers, external engineers, and internal teams. You will be managing technical queries, conducting on-site repairs, training service engineers, and maintaining product safety standards. As a Field Service Engineer your duties will be: - " Assist Technical Manager to ensure tasks are completed efficiently. " Provide technical support and product information to the Sales team, external engineers, and customers. " Attend customer sites to carry out on-site repairs and troubleshooting. " Conduct product testing to ensure the safety and compliance on various brands within the company's portfolio. " Review returned stock, repair, or rework as needed for grading classification or scrapping. " Ensure correct documentation is submitted for all parts used during repairs. " Report failure and technical issues, liaising with the Technical Manager and factory teams to prevent future problems. " Assist the Operations Director with general building maintenance as required. The successful Field Service Engineer will have the following skills: - " Must have COMCAT 1, 2, 3, 5 qualifications. " HNC/HND or Degree in Mechanical or Electrical discipline would be desirable. " Ability to remain calm under pressure and handle difficult situations with competence and empathy. " Knowledge of CAD systems and HTML would be advantageous. " Capable of inputting data while speaking to customers on the phone. " Strong organisational and time management skills, with the ability to assess priorities pragmatically. " Good attention to detail, ensuring accuracy in all tasks. " Flexible approach to work, adaptable to changing priorities and team needs. ADZN1_UKTJ

Location: Warrington, GB

Posted Date: 4/6/2025