Senior Developer - ServiceNow

Role : Senior Developer - ServiceNow (ITSM and CSM) Experience : 5 to 7 years Key Skills : ITSM, Customer Service Management (CSM), ServiceNow Development Responsibilities : - Develop and maintain ServiceNow ITSM and CSM modules. - Implement case management, knowledge management, and self-service portal solutions in CSM. - Automate workflows, create business rules, and develop scripts. - Integrate ServiceNow with third-party systems for CSM and ITSM. - Perform root cause analysis and troubleshoot platform issues. - Optimize platform performance and security best practices. Requirements : - Expertise in ITSM and CSM ServiceNow modules. - Experience in portal development and integrations. - Strong JavaScript, GlideScript, and Flow Designer knowledge. - ServiceNow Certified Implementation Specialist (CSM) preferred. (ref:hirist.tech)

Location: in, IN

Posted Date: 4/7/2025