ServiceNow Developer - ITSM/ITOM Modules

Job Description : Role : ServiceNow Developer (ITSM and ITOM) Experience : 3 to 5 years Key Skills : IT Service Management (ITSM), IT Operations Management (ITOM), ServiceNow Development Responsibilities : - Develop, configure, and customize ServiceNow applications and modules, primarily ITSM and ITOM. - Implement workflows, scripts, business rules, UI policies, and client scripts. - Work with ITOM modules such as Discovery, Service Mapping, Event Management, and CMDB. - Integrate ServiceNow with external applications using REST/SOAP APIs. - Troubleshoot technical issues and optimize ServiceNow performance. - Collaborate with stakeholders to gather requirements and provide best practice solutions. - Develop reports, dashboards, and automated workflows. Requirements : - Strong experience in ServiceNow ITSM and ITOM modules. - Proficiency in JavaScript, Glide API, and Flow Designer. - Knowledge of ServiceNow integrations and data imports. - Understanding of CMDB structure and ITOM best practices. - ServiceNow Certified System Administrator (CSA) preferred. (ref:hirist.tech)

Location: in, IN

Posted Date: 4/7/2025