Strategic Business Change Manager

Strategic Business Change Manager Miejsce pracy: Kraków Your responsibilities Lead and drive engagements within CIB Banking Transformation & Performance. Support the development of solutions/TOM/Business model and to support the recommendation and achievement of buy-in for the recommended solution/business model and its implementation approach. Influence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Develop business cases, proposals, presentations and other high impact documents for meetings and events being undertaken. Help build collaboration between Change teams, Business, Operations and IT. Ensure accurate and timely delivery of management reports on key initiatives and projects that are being undertaken by actively engaging stakeholders. Proactive planning and update on regular activities to track progress against plan. Provide consulting / project management expertise across initiatives globally. Adhere strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; report concerns or observations in terms of control weaknesses, compliance breaches and operational risk impact. Our requirements 5 years of relevant experience. Experience in developing business cases, proposals, presentations and other high impact documents for meetings and events being undertaken. Should have delivered projects with medium to high complexity and scope. Excellent inter-personal skills and analytical skills. Proven track record of project execution and delivery, and effective stakeholder management. Ability to operate well across cultures and in multi-cultural diverse work environments. Strong relationship management and project / change management skills. Ability to co-ordinate with multiple stakeholders, and get necessary decisions taken within desired timelines. What we offer Competitive salary Annual performance-based bonus Additional bonuses for recognition awards Multisport card Private medical care Life insurance One-time reimbursement of home office set-up (up to 800 PLN) Corporate parties & events CSR initiatives Nursery discounts Financial support with trainings and education Social fund Flexible working hours Free parking Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance remote work opportunities flexible working time integration events corporate sports team doctor’s duty hours in the office retirement pension plan corporate library no dress code coffee / tea parking space for employees leisure zone extra social benefits employee referral program opportunity to obtain permits and licenses charity initiatives family picnics extra leave In-office gym copyrights tax relief Recruitment stages Online assessment Phone interview Job interview Welcome to HSBC Additional information CIB Banking Transformation & Performance is responsible for world-class strategic transformation of CIB Banking through smart execution. We act as strategic partners to business and create world class digital capabilities that enable HSBC CIB Banking to digitize at scale and simplify the lives of our colleagues & customers. We are a team of 500 globally and over 40 in Poland, driving design, business change, product ownership, simplification and automation across CIB Banking Value Streams (Client Onboarding and Servicing, Global Payment Solutions, Global Trade & Receivables Finance, Capital Markets, Sustainability, Platforms & Regulatory programmes). The purpose of this role is to successfully shape and execute against CIB Banking’ global strategic change agenda. Strategic Business Change Managers will collaborate with CMB & GB Business to successfully deliver Change The Bank (CTB) programmes to digitize our products, propositions and internal processes. They will have proven experience of successfully shaping and executing against the overall programme Objectives & Key Results (OKRs). They will be responsible for the timely and high quality delivery of programmes, adhering to HSBC core practices & frameworks (Change Framework, Value Streams, Agile). They will be responsible for managing programme outcomes, costs, headcount, risks and issues and will work to ensure benefits and values are realised. HSBC Service Delivery (Polska) Sp. z o.o. HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories. HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year. Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. Thank you for interest in HSBCBefore you apply, please note that we will take into the consideration only applications that include the following statement:.“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”.Due to the high number of applications, we reserve the right to contact selected candidates onlyIn case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitmenthsbc.com.

Location: Kraków, PL

Posted Date: 4/18/2025