BMC Helix ITSM Developer

BMC Helix ITSM Developer Miejsce pracy: Wrocław Technologies we use Optional Jenkins Kubernetes Docker Your responsibilities Supporting the Issues related to BMC applications e.g dwp, Smart IT, dwpc ,Dashboard, RSSO , Midtier Support Issues related to the BMC Remedy ITSM modules INC, CHG, PBM, RLM, WO, CI Configure the Foundation data and setup the above ITSM modules, Approval Processes, SLA, SLM Configure /create the Service Requests using the native SRM or the Digital Workplace Catalog advanced Supporting Helix Upgrade, troubleshooting issues for upgrades, installation, integration Our requirements 5 years of experience in similar position Familiarity with navigating the BMC Helix ITSM platform Understanding of incident and problem management processes within BMC Helix ITSM1 Skills in managing configuration items (CIs) and assets Knowledge of change management processes and how to implement them in BMC Helix ITSM Knowledge of techniques for managing service levels and ensuring compliance with SLAs Ability to customize BMC Helix ITSM to meet specific organizational needs Knowledge of Rancher, jenkin, Kubernetes, docker, Innovation Studio, Business Workflows would be a plus What we offer Attractive salary package (incl. private medical care, Multisport, group insurance, Edenred prepaid cards) Becoming a member of a fast-growing team in an innovative company with stable market position Possibility to work for a well-known brand, a leader in Automotive industry whose products are highly recognized worldwide Relocation bonus for candidates who are based more than 100 km from Wrocław Online foreign language courses Referral bonus program Flexible work schedule and possible working from home solution (home office) Benefits sharing the costs of sports activities private medical care sharing the costs of foreign language classes sharing the costs of professional training & courses life insurance remote work opportunities flexible working time integration events pre-paid cards redeployment package employee referral program charity initiatives Recruitment stages Phone call with recruiter Online meeting with manager Welcome on a board MAHLE Shared Services Poland Sp. z o.o. MAHLE is a leading international development partner and supplier to the automotive industry with customers in the passenger car and commercial vehicle sectors. The technology group, which was founded in 1920, is working on the climate-neutral mobility of tomorrow with a focus on electromobility and thermal management as well as other technology fields to reduce CO2 emissions. Half of all the vehicles in the world now contain MAHLE components. In 2021, MAHLE generated sales of EUR 10.9 billion and is represented in over 30 countries with more than 71,000 employees in 160 production locations and 12 major research and development centers. Administratorem Państwa danych osobowych pozyskanych w związku z rekrutacją jest Mahle Shared Services Poland Sp. z o.o. Kontakt z Administratorem możliwy jest pod adresem mailowym: rekrutacja.wroclawmahle.com. Mogą Państwo zapoznać się z wszystkimi informacjami o przetwarzaniu danych osobowych, w tym przysługującymi Państwu prawami, wchodząc na stronę https://www.jobs.mahle.com/poland/pl/your-application/The controller of your personal data obtained in connection with the recruitment process is Mahle Shared Services Poland Sp. z o.o. The Controller can be contacted at the following email address: rekrutacja.wroclawmahle.com. For more information about the processing of your personal data, including your rights, please visit https://www.jobs.mahle.com/poland/en/your-application/

Location: Wrocław, PL

Posted Date: 4/18/2025