Logistics & supply chain advisor | SAP | Zaventem | ENG

Job description We are looking for a logistics and supply chain advisor for a large pharmaceutical company in Zaventem. You will deliver best in class service to the customers and drive continuous improvements across the supply chain. Your tasks: -You ensure end-to-end logistic delivery and order management in order to deliver medicines from manufacturing plants to patients on time. -You help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action. -You carry out activities involved in distribution and order centers' receipt and filling of customer orders. -You conduct an annual customer satisfaction survey, prepare analysis and follow up with action plans. -You manage the order fulfilment process, ensure the proper contract is being applied, provide budget management support, create and distribute order fulfilment reports to relevant stakeholders. -You analyze transactions for source of error, re-process corrected transaction, and implement needed corrective actions. -You provide deduction resolution and assist customers and field sales with credit held orders. -You monitor and resolve customer complaints regarding failed, incorrect or missing advanced shipping notices. -You perform ongoing master data maintenance activities required for effective order management, and reporting accuracy. -You ensure timely application of import and export licenses. Profiel Your profile: -You have very good knowledge of English (written and spoken) because this is the main language of communication. -You have experience in a customer facing role delivering best in class customer service to enhance the customer experience -You have a bachelor's degree in a supply chain related discipline. -You have knowledge of import and customs clearance activities. -You have good knowledge of Outlook, Excel and SAP. -You have experience in operating within a Good Manufacturing Practice/Good Distribution Practice environment. -You are a strong team player, who is comfortable in cross functional teams to achieve a common goal. -You have a customer oriented mind-set with the ability to build and maintain strong relationships with key stakeholders. -You are flexible and willing to go the extra mile for clients. Aanbod Our offer: A supportive and diverse culture and unparalleled international career development opportunities. A multinational and internation work environment. Cross-functional teams with great team spirit. Are you up for the challenge? Press on the apply-button See you soon

Location: steenokkerzeel, BE

Posted Date: 4/19/2025