ServiceNow ITOM Developer

Job Description : The ServiceNow Principal developer will be responsible to partner with the ServiceNow business analyst and development team to transform the requirements into a viable solution. The principal developer will focus on ITOM Suite like Discovery, Service Mapping, Event management and CMDB. Responsibilities : - Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. - Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB - Explain the offerings available with ServiceNow ITOM Suite as well as CMDB. - Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus - Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations - Apply Agile software development practices for customizations to the platform and applications - Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable - Effectively manage and execute high level tasks assigned via 'stories' - Assists junior caregivers through project(s) lifecycles - Manages work against an often-demanding timeline - Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily Skills : - Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting - 6 years of ServiceNow Development on ITOM. - ITOM Suite experience - Solid CMDB experience - Exposure to any of the cloud infrastructure (AWS, Azure, Google, Oracle) - Exposure to on Prem virtual infrastructure (VMware or Microsoft Hyper-V ) - Knowledge of Windows or Linux/Unix Operating systems (Having either of it is good) - Insight into Networking concepts like Switches, Load Balancers, Subnets, Firewall. - Background in either software development or IT Service management - Effective communication skills via verbal and non-verbal methods - Problem solving ability - ServiceNow Certified System Administrator (ref:hirist.tech)

Location: hyderabad, IN

Posted Date: 4/19/2025