NAVA Software - GTM Operations Manager

Responsibilities and Ownership : Strategic Program Management & Cross-Functional Leadership : - Lead high-impact, cross-functional revenue programs that align HQ and regional teams around shared business outcomes. - Drive structured program management frameworks (e.g., OKRs, cadences, standups) to keep teams aligned, accountable, and moving forward. - Anticipate roadblocks and proactively surface risks, dependencies, and solutions to ensure forward momentum on critical initiatives. - Collaborate closely with HQ stakeholders to ensure cohesive prioritization, transparency, and strategic decision-making across global revenue operations. Communication & Executive Alignment : - Serve as a trusted partner and liaison to HQ leadershipsynthesizing GTM insights, translating business priorities into operational plans, and communicating impact clearly. - Lead recurring touchpoints and standups to maintain strong communication loops between regional teams and global leadership. - Build narrative-driven reporting and storytelling that turns complex metrics into compelling insights and action plans. Team Coaching & Revenue Operations Leadership : Mentor and develop a high-performing team of RevOps professionals, with a strong focus on adaptability, stakeholder management, and analytical excellence. - Create career growth paths and deliver ongoing coaching to help team members become strategic operators in their own right. - Foster a culture of collaboration, transparency, and accountabilityensuring the team is both empowered and aligned. Systems, Processes & Operational Scale : - Continuously improve end-to-end GTM systems and processes to enable scale, improve execution, and enhance collaboration across Sales, Marketing, and Customer Success. - Oversee the integration and optimization of the tech stack (CRM, marketing automation, BI tools), ensuring operational efficiency and reliable data integrity. - Ensure process documentation is up to date and leveraged as a source of truth across all functions. Revenue Forecasting, Reporting & Insights : - Deliver timely, executive-ready insights through bespoke reporting and dashboards, helping drive strategic decision-making and accountability. - Support annual and quarterly planning cycles by leading data-informed modeling and target-setting discussions across global : - Minimum of 8 years of previous operations experience in similar roles - Bachelors degree in computer science, engineering, or equivalent preferred - 8 years experience in project management, analytical problem-solving capabilities, previous operational excellence experience, and a demonstrated track record of implementing operational improvements - Experience in fast-paced SaaS companies working with global teams - Strong organization skills with demonstrated ability to drive a standard approach across multiple groups - Creative problem-solving, able to take a hands-on approach to building enablement solutions in a fast-moving environment - Demonstrated project management capability in a highly matrixed organization, including vendor contributions Strategic Thinking : - Strong strategic and analytical skills with the ability to identify opportunities and solve complex problems. (ref:hirist.tech)

Location: pune, IN

Posted Date: 4/19/2025