Endpoint System Engineer

Permanent, Contractual and Freelance roles available. Experience : 3 Years. Work Mode : Remote. Work Type : Contract (1 Year Extendable up to 3 years). Shift Timings : 3 Pm to 12 Am. Availability : Immediate. Key Responsibilities : Endpoint Support & Troubleshooting : - Provide Level 2/3 technical support for endpoint-related issues. - Diagnose and resolve hardware, software, and connectivity issues across desktops, laptops, and mobile devices. - Act as an escalation point for the IT Service Desk and support teams. - Maintain endpoint performance, ensuring minimal downtime for users. Endpoint Management & Administration : - Deploy, configure, and manage endpoint devices using Microsoft Intune, SCCM, JAMF, or equivalent MDM solutions. - Perform OS imaging, software deployment, and patch management. - Support and maintain Virtual Desktop Infrastructure (VDI) solutions, including Citrix, VMware Horizon, or similar. - Enforce compliance policies related to device security, encryption, and endpoint protection. Security & Compliance : - Ensure all endpoint devices comply with security policies and industry best practices. - Manage endpoint security solutions such as EDR, antivirus, BitLocker, and device encryption. - Monitor and remediate vulnerabilities on endpoint devices. Automation & Process Improvement : - Develop and maintain scripts (PowerShell, Bash, Python) for automation and endpoint management. - Optimize endpoint deployment and support workflows for improved efficiency. Collaboration & Documentation : - Work closely with IT teams (network, security, infrastructure) to ensure seamless operations. - Document troubleshooting procedures, configurations, and best practices. - Assist in IT projects related to endpoint infrastructure and management. Qualifications & Skills : - Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). - 3 years of experience in endpoint management, support, or system administration. - Strong expertise in Windows, macOS, and mobile device management (MDM) solutions. - Experience with Microsoft Intune, SCCM, JAMF, VMware Horizon, Citrix, or similar tools. - Knowledge of endpoint security solutions (EDR, antivirus, encryption, vulnerability management). - Experience in scripting/automation (PowerShell, Bash, Python) is a plus. - Strong problem-solving skills and the ability to work under pressure. - IT certifications such as Microsoft Certified : Endpoint Administrator Associate, ITIL, or relevant security certifications are a plus. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 4/19/2025