Cloud Support Engineer - AWS/Azure

Profile : Cloud Support Engineer (E0) Job Description : Roles & Responsibilities : - Should have hands-on experience with Linux and Windows OS setup. - Should be familiar with monitoring tools Cloud watch and other cloud tools etc. - Familiarity with other AWS services such as Account creation, VPC, Cloud Front, IAM, ALB, EC2, RDS, Route 53, Auto scaling, Lambda, etc. - Should be ready to work in rotation on a 24 7 schedule, and be available on call at other times due to the critical nature of the role. - Should be versatile in problem-solving and resolving complex issues ranging from OS and application faults to creatively improving solution design. - Level one and two Knowledge of operating systems Linux and Windows. - Good communication skills. - Should have good hands-on experience in Cloud Cost Optimization, Security Audits and reporting - Must feel comfortable working in a fast-paced, dynamic, and flexible environment; - Participation in an on-call rotation and operating effectively in a global 24 7 environment. - Drives initiation and implementation of server virtualization (i.e. VMware, Netapp) - Drives vendor interface for system support issues and escalation - Establish departmental goals and objectives for programs, projects on a regular basis - Relationship Management within Server Management Function. Technical Skills: - Cloud Knowledge Amazon AWS, Google Cloud Platform, or Microsoft Azure; - Requires the ability to multitask and work well under pressure; - Scripting knowledge will be an added advantage like Shell, Python - Strong and Linux/Unix administration - Requires excellent communication skills, both verbal and written; - Ability to learn new technologies quickly with some support and guidance; - Monitor site reliability and performance; - Monitor and analyze system logs and RCA; - Ability to think outside of the box to generate creative solutions to problems; Knowledge, Skills and Abilities : - Negotiating - Facilitation, Strong leadership skills - Mainframe - Network - Telecom - VCARs - Capacity Planning (ref:hirist.tech)

Location: in, IN

Posted Date: 4/19/2025