PracticeSuite - Implementation Analyst - Medical Billing Domain

Responsibilities : - Client Onboarding : Create new databases for provider clients within the PracticeSuite system, ensuring accuracy and completeness of information. - CRM Management : Update and maintain the CRM system with accurate client information, interactions, and relevant details. - Client Issue Resolution : Utilize the Hubspot ticketing system to effectively manage and resolve existing client issues and address new requirements in a timely and professional manner. - Communication Management : Monitor and respond to emails from other departments and clients, ensuring clear and concise communication. - Reporting : Generate monthly usage reports and publish them for accounting purposes, ensuring accuracy and adherence to deadlines. - Operational Support : Assist with other operational tasks as needed to ensure the smooth functioning of the client support and operations department. Job Requirements : - Minimum 2 years of experience working within the US Medical Billing Domain. - This includes a strong understanding of billing processes, terminology, and regulations. - Good writing and communication skills. - Ability to communicate clearly and professionally, both verbally and in writing, with clients and internal teams. - Proficiency in using software applications and CRM systems. - Familiarity with ticketing systems, preferably Hubspot. - Strong organizational skills and attention to detail. - Ability to prioritize tasks and manage time effectively. - Problem-solving skills and the ability to work independently. - A customer-centric approach with a focus on providing excellent support. Preferred Skills : - Experience with PracticeSuite software. - Familiarity with reporting tools and data analysis (ref:hirist.tech)

Location: ernakulam, IN

Posted Date: 4/19/2025