Business Analyst

Business Analyst Miejsce pracy: Kraków Your responsibilities Lead analysis to facilitate problem statement analysis, elaboration of requirements etc. Be responsible for big picture end to end thinking. Bridge the gap between product, technology, propositions, markets, business, and delivery teams. Source and interpreting data and insights to underpin the feasibility and design of digital features and functions. Collaborate with other Digital teams working in an Agile environment to deliver more features faster. Uphold best practices and standards and help grow maturity in discipline. Lead, support, and coach Business Analysts that may, in some cases, involve line management responsibilities. Our requirements Experience gathering requirements, process re-engineering or conducting design activity. Overall financial services industry knowledge with specific functional expertise. Some experience of data analysis and interpretation. Experience of communicating effectively with a range of stakeholders, experience with running meetings over video or teleconference in English. Some experience in Change Adoption processes, plan and implement change interventions to enable smooth transition to Business as usual, from requirements gathering, communications till end user training. Impactful communication. Change and Implementation Management. Stakeholder Management expertise. What we offer Competitive salary. Annual performance-based bonus. Additional bonuses for recognition awards. Multisport card. Private medical care. Life insurance. One-time reimbursement of home office set-up (up to 800 PLN). Corporate parties & events. CSR initiatives. Nursery discounts. Financial support with trainings and education. Social fund. Flexible working hours. Free parking. Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance flexible working time integration events corporate sports team doctor’s duty hours in the office retirement pension plan corporate library no dress code coffee / tea parking space for employees leisure zone extra social benefits employee referral program opportunity to obtain permits and licenses charity initiatives family picnics extra leave In-office gym Recruitment stages Online assessment Phone interview Job interview Welcome to HSBC About this role Global Transformation Analyst are at the centre of how Global Transformation shapes, delivers and embed change working with the business and our delivery partners. They are responsible for Requirements Management, Design, Change management and Implementation Management. Analysts work collaboratively with delivery partner and subject matter experts in gathering, translating, and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and design into more detailed functional requirements and design, often representing the voice of the customer and business in these discussions. HSBC Service Delivery (Polska) Sp. z o.o. HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories. HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year. Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. Thank you for interest in HSBCBefore you apply, please note that we will take into the consideration only applications that include the following statement:.“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”.Due to the high number of applications, we reserve the right to contact selected candidates onlyIn case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitmenthsbc.com.

Location: Kraków, PL

Posted Date: 4/19/2025