Information Protection Incident Manager

Information Protection Incident Manager Miejsce pracy: Kraków Technologies we use Operating system Windows About the project Global Cybersecurity Operations (GCO) provides a coordinated suite of “Information & Network Defence” services responsible for detecting and responding to information and cybersecurity threats to HSBC assets across the globe and is under the management of the Head of Global Cybersecurity Operations. This includes dedicated functions for the Monitoring and Detection of threats within the global estate as well as Cybersecurity Incident Management and Response activities. These two principal functions are supported by additional internal GCO capabilities in; Cyber Intelligence and Threat Analysis, Security Sciences and Client Engagement and Support Services. Critical to the success of GCO is its close partnership with sister Cybersecurity teams, IT Infrastructure Delivery, and Global Business and Function clients. The overall GCO mission is placed under the purview of the Group Chief Information Security Officer (CISO). The Information Protection Team (IPT) will act as a strategic response function across the Group on a 24x7x365 basis where existing Information Security controls fail. This function is charged with efficiently and effectively handling Data related incidents resulting from high severity events and confirmed incidents. The objective is to ensure containment of the issue whilst maintaining close liaison with relevant internal and external parties ensuring an effective risk treatment plan is in place. This mission is critical to the protection of HSBC customers, the HSBC brand, shareholder value as well as HSBC information and financial assets. Your responsibilities Manage the response to Data Breach events and incidents across the globe, taking responsibility for the timely mitigation of data related risks and cyber-threats. Coordinate the actions of multiple business units during the response to Data Breach events and incidents. Provide timely and relevant updates to appropriate stakeholders and decision makers during data loss incidents. Cultivate close working relationships with regional Data Protection Officers, Cybersecurity leads, Business Information Risk Officers (BIROs) and Risk Managers whose support and knowledge are vital in delivering the remediation of security data incidents. Follow detailed processes and procedures to analyse, respond to and/or escalate Data Breaches. Support information security incidents through to eradication and feedback lessons learned, in to improved cyber resilience. Identify and developing new ideas to enhance our detection capability (Use cases) and mitigations (Playbooks). Collaborate with the wider Cybersecurity (and IT) teams. Our requirements 3 years of experience in similar cyber security analyst role. Strong problem-solving, investigative skills and trouble-shooting skills. Fluent English, strong communication and interpersonal skills, with proven ability to communicate technical topics to diverse audiences. Experience within an enterprise scale organisation; including hands-on experience of complex data centre environments, preferably in the finance or similarly regulated sector. Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one. Good level knowledge of GDPR requirements and regulations. Understanding of common operating systems and platforms. Knowledge of common log management suites, Security Information and Event Management (SIEM) tools, use of “Big Data” and Cloud based solution for the collection and real-time analysis of security information. What we offer Competitive salary Annual performance-based bonus Additional bonuses for recognition awards Multisport card Private medical care Life insurance One-time reimbursement of home office set-up (up to 800 PLN) Corporate parties & events CSR initiatives Nursery discounts Financial support with trainings and education Social fund Flexible working hours Free parking Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance remote work opportunities flexible working time integration events corporate sports team doctor’s duty hours in the office retirement pension plan corporate library no dress code coffee / tea parking space for employees leisure zone extra social benefits employee referral program opportunity to obtain permits and licenses charity initiatives family picnics extra leave In-office gym Recruitment stages Online assessment Phone interview Job interview Welcome to HSBC HSBC Service Delivery (Polska) Sp. z o.o. HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories. HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year. Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. Thank you for interest in HSBCBefore you apply, please note that we will take into the consideration only applications that include the following statement:.“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”.Due to the high number of applications, we reserve the right to contact selected candidates onlyIn case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitmenthsbc.com.

Location: Kraków, PL

Posted Date: 4/19/2025