ServiceNow System Administrator & Developer

The duties and responsibilities of the ServiceNow System Administrator & Developer include, but are not limited to, the following: Monitor the health, administration, usage, and overall compliance of ServiceNow and its applications The administrator would oversee the day-to-day operations of support and maintenance. They also work with the platforms functioning team to develop new ways to overcome challenges Responsible for application support and operational activities, code migrations, replications, patching, and version upgrades Responsible for MID server installation, security fixes for application support and debugging of performance issue and operational activities They should collaborate with the ServiceNow and Monitoring tools team to create resources for requests and tasks. Workflows can be used to handle a variety of operations from various customers They will be able to create and develop a variety of training plans for end-users and modify the platform. Furthermore, this will aid in meeting the organization’s diverse needs The platforms administrator must keep a close eye on ServiceNow difficulties, maintenance, and usage, among other things. They should also create a system of integration and automation processes They’re also in charge of creating and customizing UI policies, actions, scripts, pages, and business rules, among other things They should also assist and manage application upgrades, loading, and data maintenance. This is something that the ServiceNow platform, as well as other systems, should incorporate Contribute to ServiceNow software releases through configuration tasks and feature delivery Optimize stability and usability of ServiceNow through regular application maintenance Knowledge of ServiceNow scripting, AngularJS and JavaScript frameworks Managing CMDB health by using Discovery (or equivalent methods) to support Assets and Configuration Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, in ServiceNow Creates and maintains process and knowledge documentation for team and users Support implemented and proposed solutions on the ServiceNow platform Load, manipulate, and maintain data between ServiceNow and other systems Participate in deployment of features and ServiceNow releases Make recommendations and participate in implementing ServiceNow requirements Provide architectural controls and impact analysis for new requirements Research and stay current in ServiceNow products and applicable integrated technologies Collaborate with team members to design the best solutions for technical issues Responsible for integrations and e-bondings Responsible of end-to-end onboarding/off-boarding of customers Requirements: Excellent management and influencing skills full understanding and ability to lead on all ITIL processes ServiceNow CSA certified will be an added advantage Able to work independently without significant supervision Highly analytical in your approach Actively manage application enhancements and fixes University Bachelor’s degree in the field of computer science, business or related field with minimum of 5 years of ServiceNow administration experience Work in global teams and support global Cross-Functional environment partnering with internal customers for requirements gathering, analysis and business process definition Our offer: Workplace: 100% remote MultiSport Plus Group insurance Medicover Premium e-learning platform

Location: Warszawa, PL

Posted Date: 4/19/2025