HOUSEKEEPING MANAGER

LOCATION CAPE TOWN SALARY: MARKET RELATED WITH MEDICAL AID/PROVIDENT FUND Our client a leader in the industry is looking for a detail-oriented, hands-on Housekeeping Manager to join the team at a Luxury Hotel in Cape Town. The ideal candidate will oversee the day-to-day operations of the housekeeping department. To manage and coordinate the activities of the housekeeping department, ensuring that all guest rooms, public areas, and back-of-house areas are consistently clean, well-maintained, and presented to the highest standards. Key Responsibilities: Supervise and support daily housekeeping operations across all areas of the hotel. Maintain cleanliness and presentation standards in guest rooms, corridors, public areas, and service areas. Ensure all health, safety, and hygiene protocols are followed. Manage staffing levels and scheduling in line with occupancy and operational needs. Train, coach, and motivate housekeeping staff to maintain productivity and service excellence. Conduct regular inspections and quality audits. Monitor stock levels and coordinate ordering of linen, guest supplies, and cleaning materials. Respond promptly and professionally to guest requests, feedback, and complaints. Work closely with other departments, particularly Front Office and Maintenance, to ensure seamless operations. Qualifications and Experience: Minimum of 3 years experience in a housekeeping supervisory or managerial role within a 4- or 5-star hotel environment. Strong knowledge of housekeeping procedures, equipment, and chemical handling. Proven experience in managing a diverse team in a fast-paced hospitality setting. Experience with Property Management Systems (e.g., Opera) and housekeeping software (OMNI, Materials control) is preferred. Relevant qualification or certification in Hospitality Management (advantageous). Key Skills and Attributes: Excellent leadership and team management skills. High attention to detail and a passion for cleanliness. Strong time management and organizational skills. Effective communication, both verbal and written. Problem-solving ability and a proactive approach. Flexibility to work shifts, weekends, and public holidays. Please e-mail Lauren your applications directly to clientsservicesolutions.co.za

Location: Cape Town Region, ZA

Posted Date: 4/19/2025