IT Systems Analyst (1 year contract)

Required Academic Qualification An undergraduate degree or diploma in Information systems, Computer science, Software engineering or related discipline . Required Experience 2-5 years experience in industry or higher education environment in design, development, testing, implementation, maintenance and support of an enterprise business systems. A minimum 2 5 years of experience in business requirement analysis, system analysis and business processes analysis. At least 2 5 years experience in project management using agile frameworks and SDLC methodology for system development projects. A sound knowledge of data analytics, front end design principles for web applications (HTML, JAVAScript, PHP, CSS, etc.) and emerging educational technologies is required. Required Competencies High level of organisational and leadership skills. Ability to work in a team and across organizational levels. Effective negotiation and conflict management skills. Strong verbal and written communication skills. Ability to multi task within a tight deadline environment. . Responsibilities Coordinate and project manage comprehensive business process review, analysis and automation for remote and online learning at the Departmental and University levels under the guidance of ICTS. Lead and project manage, under the guidance of ICTS, the design, development, testing, implementation, support and maintenance of the necessary IT architecture and systems for fully online distance education. Create, maintain and update systems documentation and standard operating procedures as may be required. Provide systems support encompassing problem diagnostics, development of solutions and implementation of solutions. Lead the development, implementation and maintenance of required applications and database for online distance education including payment system. Research, recommend and implement in collaboration with ICTS applicable upgrade to the IT system and infrastructure to ensure optimal backend support for online distance education. Evaluate, assess and recommend vendors, third party providers, software solutions, applications and processes as may be required. Render database administration support in collaboration with ICTS on online distance education including installation, tuning, monitoring and upgrading as may be required. Coordinate the integration and seamless transfer of data between the university IT network and those of university partners in line with contractual obligations and industry security standards. Provide support for existing technology tools and systems, including but not limited to the ERP, MS Office suite, Learning management system, Student management system, Proctoring and the web portal. Create online education data dashboards, graphs and visualisation. Prepare reports using business analytics reporting tools including student enrolment and fee payment. Undertake other duties that may be assigned from time to time.

Location: eThekwini, ZA

Posted Date: 4/19/2025