Business Services Manager

Overview We are seeking a dedicated Business Services Manager to oversee the day-to-day operations of our service administration and costing teams. The ideal candidate will have strong leadership and organizational skills, and a background in fire & security services. Responsibilities Manage and supervise the daily operations of the service administration and costing teams Develop and implement training programs for team members Monitor team performance and provide regular feedback Analyse reports and identify areas for improvement Set objectives and strategies for the teams to meet company goals Oversee scheduling and ensure efficient use of resources Prepare and deliver regular reports to senior management Utilize excellent IT skills to optimise operational processes Qualifications Proven experience as an office manager or similar role Strong background in managing day-to-day operations and teams Experience in fire & security services is highly desirable Excellent communication and interpersonal skills Ability to analyse data and identify areas for improvement Proficiency in IT systems and software Strong leadership and decision-making skills Day-to-day Overseeing the daily operations of the service administration and costing teams Conducting training sessions and providing feedback to team members Analysing reports and identifying areas for improvement Setting objectives and strategies for the teams Communicating with senior management and delivering regular reports Utilizing IT skills to optimise operational processes SER-IN

Location: Harlow, GB

Posted Date: 4/19/2025