Service Manager

Service Manager Andover Competitive Salary Company Bonus Scheme Are you ready to take the reins of an exciting service delivery department? Our client is seeking a dynamic Service Manager who thrives in a fast-paced environment and is eager to drive growth and efficiency Key Responsibilities: Develop and implement service standards and procedures to elevate service delivery Collaborate with the maintenance team to optimise the service desk operations Build and maintain strong customer relationships, enhancing response and delivery times Tackle service problems head-on, resolving customer complaints with finesse Prepare and present regular reports to senior management Design contracts for both end users and trade clients Instruct customers on equipment operation, care, and maintenance Work with the operations team for seamless service contract handovers Fostering a culture of continuous improvement What We're Looking For: A solid understanding of a busy service department, with the ability to implement effective changes. Collaborative spirit to work with Marketing, Finance, Operations, Engineers and clients. A passionate, enthusiastic leader ready to push the business into its next growth phase What We Offer: Competitive salary Company bonus scheme Pension plan Healthcare benefits 24 days of holiday plus Bank Holidays If you're ready to make an impact and lead a talented team towards success, we want to hear from you Join us and be a part of something truly special. Apply now Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Location: Andover, GB

Posted Date: 4/19/2025