Service Manager

Company Description Legal & General (L&G) is a leading UK financial services group and major global investor. We've been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world's largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK's longest-running insurer. Our Institutional Retirement division provides pension risk transfer (PRT) solutions for UK and US defined benefit (DB) schemes, and reinsurance solutions from our global hub in Bermuda. We work with companies, DB pension schemes and their advisors to help them secure and protect scheme members' retirement benefits. Joining us means you'll support customers' financial security in retirement; help companies to settle their pension liabilities and focus on growing their businesses; and enable investment for the long term to back our pension promises. Job Description We're recruiting for a Technical Service Manager to join us. We're offering acompetitive base salary, 12% car allownace and good benefits package. This pivotal role involves providing actuarial input and support to various teams and processes, ensuring the accuracy and efficiency of our systems. If you have a passion for technical excellence and a collaborative approach, we would love to hear from you. This is a Hove based role and you will need to be in the office 2 days/week. What you'll be doing: Providing actuarial and technical support to manage calculation changes to the DB onboarding systems and claims calculators Leading the planning, design, and delivery of actuarial and calculation changes for these systems Mapping existing processes for improvement and presenting alternatives Writing technical actuarial specifications for new systems Maintaining and developing test/regression packs for system releases and improvements Providing PRT scheme, actuarial, calculation, and data expertise to various teams Analysing feedback to ensure customer expectations of performance and service are met Training and supporting the wider team, helping with their development Qualifications Who we're looking for: Qualified Actuary with a good understanding of DB administration Strong experience in technical system development Programming experience preferred (VB, JAVA, C#) In-depth understanding of defined benefit pension schemes Excellent problem-solving, analytical, and financial skills Proven ability to build effective relationships in complex environments Strong communication skills with the ability to filter technical information a non-technical audience and vice versa Excellent interpersonal skills with the ability to engage and influence a broad range of individuals Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes Generous pension contribution Life assurance Healthcare Plan (permanent employees only) At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday Competitive family leave Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only) There are the many discounts we offer - both for our own products and at a range of high street stores and online In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information Legal & General is a leading financial services group and major global investor, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone. If you join us, you'll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. If you're open to find out more, we'd love to hear from you. "videos":{"title":"Videos To Watch","urls":["https://www.youtube.com/watch?vdjTs2V4JUFs"]}}},

Location: Hove, GB

Posted Date: 4/19/2025