Head of Engineering

Head of Engineering Job Title: Head of Engineering Salary: To £95,000 plus excellent package Location: Walsall, West Midlands UK Hours : 37.5 hours per week Join Our client as Head of Engineering to lead and inspire a global team of over 60 exceptional engineers across the UK and India. Shape the technical vision and drive innovation with AI-powered solutions while designing scalable and secure Salesforce-based architectures. Champion modern Agile and DevSecOps practices, oversee product delivery and collaborate with cross-functional teams to deliver cutting-edge technology aligned with business goals. If you're passionate about emerging technologies and fostering a culture of excellence, this role is your opportunity to shine. Who they are: They are a leading provider of outsourced customer service solutions and software. They pride themselves on delivering outstanding results for their clients and cultivating a culture of innovation and growth. Join their team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement. The Role: Key Responsibilities: Technical Leadership & Strategy: Define and implement the technical vision, ensuring alignment with business objectives and industry trends Architecture & Scalability: Design and oversee scalable, secure, and high-performing architecture for our Salesforce-based solutions Engineering Leadership: Build and lead a high-performing engineering team 60 across UK and India, fostering a culture of excellence, continuous improvement, and innovation Manage the delivery of the product & technical roadmap consistent with SDLC and Agile processes across the team Agile & DevSecOps: Champion modern engineering practices, including agile methodologies, CI/CD, automated testing, and DevSecOps Financial management and cost control: Ensure clear accountabilities for budgets for tools and people across the engineering estate AI & Emerging Tech: Drive research and adoption of AI-powered solutions, automation, and other emerging technologies within their product roadmap Collaboration & Communication: Work closely with product management, customer service, and leadership teams to translate business needs into scalable technical solutions Governance & Compliance: Ensure adherence to security, regulatory, and quality standards relevant to their industry Where appropriate identify and recommend external partners for the delivery of best-in-class technologies suitable for client applications What You’ll Need: Experience: Experience managing international Software Development and Testing teams to deliver software that meets the needs of users, ideally within a Salesforce business Expertise in Salesforce development, architecture, and ecosystem Strong knowledge of scalable SaaS architectures, API design, and cloud-native technologies Proven track record of leading and scaling engineering teams in an agile environment Proven experience in developing standards and process improvement A record of Implementing mechanisms to monitor, manage and provide progress on all software development activities Excellent communication and stakeholder management skills Skills: Salesforce development and ecosystem Prince2, PMBoK or AgilePM qualifications ScrumMaster or Product Owner experience Agile DSDM or Scrum exposure Characteristics: Strategic Thinker: Able to anticipate industry trends and align technology with long-term business goals Innovative & Curious: exploring new technologies and methodologies to drive product excellence Resilient & Adaptable: Thrives in a fast-paced, evolving environment and embraces challenges as opportunities Collaborative & Influential: Builds strong inclusive relationships across teams and effectively influences stakeholders at all levels Detail-Oriented & Execution-Focused: Balances strategic vision with the ability to execute and deliver high-quality solutions Qualifications: Degree level qualified or relevant equivalent qualification or experience What You’ll Get in Return: £95,000 plus excellent package Pension scheme with employer contributions Hybrid working 25 days holiday bank holidays 24/7 GP service Access to my premier benefits – store discounts Employee Well-being programme Onsite Gym REF-220 721

Location: West Midlands, GB

Posted Date: 4/19/2025