New Car Sales Manager

Job Title: New Car Sales Manager Location: Hillcrest Reports To: General Manager / Dealer Principal Department: Sales / New Vehicle Sales Job Summary: We are seeking a dynamic and results-driven New Car Sales Manager to lead our showroom team in delivering outstanding sales performance and customer satisfaction. The successful candidate will be responsible for overseeing all aspects of new car sales, including team management, achieving sales targets, stock control, and ensuring an exceptional customer buying experience. Key Responsibilities: Manage and lead the new car sales team, including Sales Executives and Product Specialists. Set and monitor individual and team sales targets, KPIs, and performance goals. Drive high levels of customer service and satisfaction throughout the sales process. Work closely with the marketing team to develop and execute local campaigns and promotions. Control stock levels, including ordering and forecasting, ensuring optimal vehicle mix. Ensure compliance with brand standards and franchise guidelines. Oversee finance and insurance (F&I) performance and ensure legal compliance in sales documentation. Conduct regular training, coaching, and performance reviews with sales staff. Monitor competitor activity and industry trends to keep the dealership competitive. Prepare and present regular sales reports to senior management. Requirements: Proven experience as a Sales Manager or in a senior automotive sales role. Strong leadership and team management skills. A successful track record of meeting and exceeding sales targets. Excellent understanding of the car sales process, finance options, and compliance. Knowledge of manufacturer standards and dealership operations. Exceptional interpersonal, negotiation, and closing skills. Proficient in using dealership management systems (DMS) and CRM tools. Manage and lead the new car sales team, including Sales Executives and Product Specialists. Set and monitor individual and team sales targets, KPIs, and performance goals. Drive high levels of customer service and satisfaction throughout the sales process. Work closely with the marketing team to develop and execute local campaigns and promotions. Control stock levels, including ordering and forecasting, ensuring optimal vehicle mix.

Location: eThekwini, ZA

Posted Date: 4/23/2025